Support

We're a small team at ANAVASIS LLC and we read every message.

Contact us

Email anavasislimited@gmail.com and tell us your device (iPhone or Android) and what happened. We usually reply within a couple of business days.

Restore your Pro purchase

Pro is a one-time purchase tied to your App Store or Google Play account — it is never lost. If ads come back after a reinstall or a new phone:

• Make sure you're signed into the same Apple ID or Google account you bought Pro with.
• Open Pass CDL Prep, go to Settings (or the Pro screen), and tap Restore purchase.
• Still stuck? Email us with your store receipt and we'll help sort it out.

Report a wrong question

Our questions are written from official state CDL manuals, but manuals get revised and mistakes happen. If a question or explanation looks wrong, email anavasislimited@gmail.com with the section name and the question text (a screenshot is perfect). We check it against the current manual and fix confirmed errors in the next update.

Common questions

Does the app work offline?
Yes. Questions, flashcards, and your progress are stored on your device. You only need a connection for ads, purchases, and updates.

I passed my mock exams. Am I guaranteed to pass the real test?
No app can guarantee that. Mock exams at 80%+ and a high readiness score mean you're well prepared — the real test is given by your state licensing agency, and you should also read the official CDL manual for your state.

How do I switch between English and Spanish?
Open Settings in the app and choose your language. The interface and the full question bank are available in both.

How do I remove ads?
Tap any Pro button in the app and complete the one-time purchase. Ads disappear immediately and stay off — there is no subscription.

How do refunds work?
Purchases are handled by Apple or Google, so refunds go through the store where you bought Pro: reportaproblem.apple.com for iOS, or your Google Play order history for Android.